Getting Started with Menuella
These five steps get your restaurant online. Complete them in order, or pause and come back — the dashboard saves your progress.
Step 1: Complete Your Store Setup
Section titled “Step 1: Complete Your Store Setup”What to do:
- Go to Settings → General — Add your store name, address, and contact info (see Settings)
- Go to Settings → Payments — Connect Stripe or PayPal (see Payments & Billing)
Why: Customers need correct store info and a way to pay. Without payments connected, they can’t complete orders.
Step 2: Build Your Menu
Section titled “Step 2: Build Your Menu”What to do:
- Go to Store → Menu
- Open the Categories tab — create categories (e.g. Starters, Mains, Drinks)
- Open the Products tab — add products with names, prices, and images
- Create modifiers (sizes, extras) where needed — e.g. Size: S/M/L
- Assign modifiers to products so customers see them when ordering
- Use the Media gallery — upload photos or select from Menuella Stock
Why: Your menu is what customers see and order from. Create categories first, then add products.
Step 3: Configure Orders
Section titled “Step 3: Configure Orders”What to do:
- Store → Hours — Set store hours for dine-in, takeaway, and delivery
- Store → Order settings — Order types (pickup, delivery, pause), preparation time, advance ordering, order capacity
- Store → Delivery zones — If you deliver, define zones and delivery fees
Why: Customers need to know when you’re open and what the rules are (minimum order, delivery areas).
Step 4: Share Your Ordering Link
Section titled “Step 4: Share Your Ordering Link”What to do:
- Go to Marketing → Link hub
- Copy your main ordering URL
- Share it on your website, social media, and email signature
- (Optional) Create Short links for specific campaigns
Why: Customers need a link to find your menu and place orders.
Step 5: Start Taking Orders
Section titled “Step 5: Start Taking Orders”What to do:
- Orders — View incoming orders, confirm them, and update status (Preparing → Ready → Completed)
- Customers — See who’s ordering and their history
- Reports — Download financial reports when needed (see Finance, Billing & Reports)
Why: This is your daily workflow — confirm orders quickly so customers know you’ve received them.
Need Help?
Section titled “Need Help?”- Glossary — See Glossary for quick definitions of terms.
- Learn button — On many pages, click Learn for contextual help.
- Help articles — Use the link in the sidebar for more articles
- Support — See Menuella Support — chat, email, phone, 24/7
Each step maps to a dashboard section — you’ll find everything in the sidebar. You can pause at any step — e.g. build your menu over several days, then configure orders and go live when ready. Test an order before sharing your link — place a test order, confirm it appears in Orders, and complete the flow.
Discover More (Optional)
Section titled “Discover More (Optional)”Once you’re live, explore:
- Loyalty & Rewards — Points system, digital stamp card, customer retention
- Analytics — Delivery heatmap and order insights
- Discounts and Coupons — Promotions and campaigns
Do Settings and Menu first — without payments and products, you can’t take orders. Confirm pending orders quickly — customers appreciate knowing their order is accepted. Share your link page everywhere — website, Google Business Profile, social media.