Allergens and Dietary Info

Add allergen and additive labels to products so customers know what’s in each item. You can set them per product or apply a set to all products in a category.

Where to find it: Store → Menu → Products (edit a product) or Store → Menu → Categories (edit a category)

Two Ways to Set Allergens & Additives

Per product

Go to Store → Menu → Products
Click a product to edit
Find Allergens & Additives (or similar) in the product form
Select the allergens and additives that apply
Save

Per category (apply to all products)

Go to Store → Menu → Categories
Click a category (e.g. Burger Menu) to edit
Find Allergens & Additives
Select allergens and additives for that category
Save — they apply to all products in that category

Use category-level when many products share the same labels (e.g. all burgers have gluten, wheat). Use product-level when items differ (e.g. one dessert has nuts, another doesn’t).

Allergens

The allergen list includes common allergens such as:

Gluten-containing cereals — Wheat, barley, rye, oats, spelt
Egg — Eggs and egg products
Fish — Fish and fish products
Milk (including lactose) — Milk and lactose products
Tree nuts — Almonds, hazelnuts, walnuts, etc.
Peanuts — Peanuts and peanut products
Soybeans — Soybeans and soybean products
Crustaceans — Shrimp, crab, etc.
Molluscs — Snails, clams, etc.
Celery, Mustard, Sesame, Lupins — And other regulated allergens
Sulfur dioxide and sulfites

Select all that apply to the product or category.

Additives

The additive list includes items such as:

With coloring agent — Contains coloring agents
With preservative — Contains preservatives
With flavor enhancer — Contains flavor enhancers
Contains caffeine — Contains caffeine
Contains sweeteners — Contains sweeteners
With antioxidant — Contains antioxidants
May affect activity and attention in children — Warning for certain additives
Defrosted — Previously frozen and then defrosted
And others as defined by regulation

Select all that apply.

What Customers See

Customers see the selected allergens and additives when viewing the product (e.g. on the ordering page or in the app). This helps them make informed choices about dietary needs and allergies.

How to Create a Product — Product basics
How to Create a Category — Category basics