Customer Data & GDPR
How Menuella handles customer data and what you need to know for privacy compliance (GDPR and similar regulations).
Where to find it: Customers (in the main sidebar), Settings
What Data Menuella Stores
Section titled “What Data Menuella Stores”When customers order from you, Menuella stores:
- Contact info — Name, email, phone (if provided)
- Order history — What they ordered, when, and how much they spent
- Address — Delivery address (if provided)
- Preferences — e.g. dietary info, delivery instructions
This data is used to fulfill orders, show order history, and support loyalty programs.
Your Responsibilities
Section titled “Your Responsibilities”As the restaurant owner, you are the data controller for your customers. You should:
- Have a privacy policy — Tell customers what data you collect and how you use it (e.g. on your website or ordering page).
- Handle requests — If a customer asks to see their data, correct it, or delete it, respond within the timeframes required by law (e.g. 30 days under GDPR).
- Use data responsibly — Only use customer data for legitimate business purposes (orders, loyalty, marketing with consent).
Exporting and Deleting Customer Data
Section titled “Exporting and Deleting Customer Data”- Export — You can export your customer list from the Customers page. See How to Export Customer Data.
- Delete requests — If a customer asks to be deleted, use the tools available in the dashboard or contact Menuella Support for assistance with data deletion.
- Data portability — Exported data can be used to fulfill “right to data portability” requests — give the customer a copy of their data in a readable format.
Keep your privacy policy up to date and link it where customers place orders. Document consent when you send marketing emails — only contact customers who have agreed. For GDPR in the EU, customers have rights to access, correct, delete, and port their data — Menuella provides tools to help you fulfill these requests.