How to Use Points (Digital Stamp Card)
Menuella’s points system works like a digital stamp card — customers earn points on orders and redeem them for free items. You can set different redeem values per item and run special points days.
Where to find it: Loyalty & Rewards (or Marketing → Loyalty)
Digital Stamp Card
Section titled “Digital Stamp Card”Points replace paper stamps:
- Earn — Customers earn points when they order (1€ = 10 points)
- Redeem — Customers spend points for free items at checkout
- No lost cards — Points are tied to their account, always available
Redeem with Points — Set Per Item
Section titled “Redeem with Points — Set Per Item”You decide which items can be redeemed with points and how many points each costs.
| Item | Redeem value (points) | Example |
|---|---|---|
| Burger 10€ | 1000 | Buy 10, get 11th free |
| Coffee 3€ | 300 | Buy 10, get 11th free |
| Pizza 12€ | 500 | Buy ~5, get 6th free |
| Dessert 5€ | 250 | Buy 10, get 11th free |
Menuella is flexible — you can set a different redeem value for every item. A burger might cost 1000 points, a coffee 300, a pizza 500. No need to use the same value for everything.
How to Make an Item Redeemable
Section titled “How to Make an Item Redeemable”- Go to Store → Menu → Products
- Edit the product
- Find Redeem with points or Points to redeem
- Set how many points = 1 free of this item (e.g. 1000 for burger)
- Save — customers can now redeem points for this item at checkout
Different Points Per Item
Section titled “Different Points Per Item”- Burger — 1000 points = 1 free (stamp card style)
- Coffee — 300 points = 1 free (faster reward)
- Pizza — 500 points = 1 free (mid-tier)
- Premium item — 2000 points = 1 free (higher threshold)
Set what makes sense for each product. High-margin items can have lower redeem values; premium items can require more points.
Special Points Days
Section titled “Special Points Days”Run promotions to boost loyalty:
| Promotion | What it does |
|---|---|
| Double points day | Customers earn 2× points on orders (e.g. Tuesday) |
| Bonus points weekend | Extra points on selected days |
| Points on specific items | Extra points when buying certain products |
Configure special points days in Loyalty & Rewards — set the date range and multiplier (e.g. 2× points).
Best For
Section titled “Best For”- Stamp card — Buy 10, get 11th free (set redeem value = 10 × points earned per item)
- Mix of items — Different redeem values per product
- Promotions — Special points days to drive traffic
- Customer retention — Give customers a reason to come back
Different items, different points — A coffee can cost 300 points, a burger 1000. You choose. Special points days — Double or bonus points on selected days to boost orders. Welcome bonus — New customers get 100 points on first registration — they can use them right away or save up.
Set redeem values so customers reach a free item in 5–10 purchases — not too long, not too short. Use special points days for slow days (e.g. Tuesday double points) to boost traffic. Mix items — Offer both quick rewards (coffee) and bigger rewards (burger) to suit different customers.